Webinar: Communication Practices9/16/20251:30pm2:30pm
Venue
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Series Title: Reducing Litigation Risk for SNF and AL
Session Title: Communication Practices
Presentation Date: September 16, 2025
Target Audience:
Administrator, DON, Clinical, Department Managers, Clinical Consultants, Owners, Board of Directors, Compliance Officer, QAPI Team, Regional team, Executive Directors, Nurse Managers, Operators
Presented By:
- Janine Lehman, RN, RAC-CT, CLNC, Director of Legal Nurse Consulting
- Amie Martin, OTR/L, CDP, CHC, RAC-CT, MJ
Course Description:
It has been said that the single biggest problem in communication is the illusion that it has taken place. This ninth session in the Reducing Litigation Risk series will address essentials in post-acute care clinical communication practices. Techniques will be shared for effective methods of communicating concise, but comprehensive information related to resident status and treatment responses. Legal issues pertaining to communication, such as resident privacy and HIPPA standards will be reviewed. Best practices will be discussed for legally sound documentation of information that has been communicated, as well as maintaining acknowledgement of communicated information.
Learning Objectives
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- Become knowledgeable with the techniques for concise but comprehensive communication of resident status and treatment response information.
- Review legal issues of communication including resident privacy and HIPPA.
- Become familiar with best practices for legally sound documentation of communication and acknowledgement.
Continuing Education Information:
Nurses: The Kansas Healthcare Association is approved as a provider of continuing nursing education by the Kansas State Board of Nursing. This offering is approved for 1.0 contact hour applicable for RN and LPN relicensure (KSBN LT0030-0338)
Administrators: This course is approved for 1.0 continuing education credit hours for Kansas licensed adult care home administrators by the Kansas Department Aging and Disability Services. KDADS Health Occupations Credentialing sponsorship number LTS-A0001.
Operators: This course offering is approved for 1.0 continuing education clock hour for the Kansas registered operators in the core area of Administration by the Kansas Department of Aging and Disability Services. KDADS Health Occupations Credentialing Approved Sponsorship number: LTS-A0001.
Social Workers: This course is approved for 1.0 hour of continuing education hours for Kansas licensed Social Workers by the Kansas Behavioral Sciences Regulatory Board. Approval number: 17-006.
Dietitians: This course is approved for up to 1.0 continuing education clock hours for Kansas Licensed Dietitians by the Kansas Department of Aging and Disability Services. KDADs Health Occupations Credentialing Approved Sponsorship Number: LTS-A0002.
CE’s will be provided to those that complete a registration and the follow up attendance verification form. Webinar log in information and dial in information will be provided prior to the webinar.